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1. Returns:
- Unit must be sent back via UPS or FedEx prepaid, insured.
- Unit must be in brand new condition and packaged in all original packaging materials.
- All accessories must be complete and included.
- Customer is responsible for any freight damages during the return shipment and therefore package must be sent fully insured. Sender (you) are responsible for filing and collecting on any and all claims should gym arrive damaged. This is the policy of the carrier and NOT FitnessBargains.
- An email must be sent requesting return authorization and instructions prior to returning a gym. No refund will be issued unless a return authorization has first been requested and provided.
- Gym must be returned within 30 days from date of order.
- A refund will be issued less any freight charges
- If packaging is unusable or contents not complete and additional minimum of 15% restocking fee will apply.
- No gym will be accepted or refund issue unless complete and in original box with original packaging materials.
2. Damage Notification:
- FitnessBargains, Inc is to be notified of any damage within 2 days of receipt of gym in writing via email so the appropriate claim and / or action can be taken.
3. International Customers:
- International customers located outside of the continental U.S. must request a freight quote prior to ordering. International customers are solely responsible for any taxes, duties and customs charges
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